Privacy Policy

RAR Burgers · Last updated June 2026

This Privacy Policy explains how RAR Burgers ("we", "us") collects, uses, and protects your information when you use our mobile app and website (rarburgers.com) to browse our menu, place orders, and use our rewards program. By using our app or website you agree to this policy.

Information we collect

• Phone number — to create your account and sign you in via a one-time SMS code.
• Name and email — that you provide to personalize your account and receipts.
• Delivery address & location — addresses you save, and (only with your permission) your device location to center the delivery map. Location is never collected in the background.
• Order history — items you order, amounts, and order status, so we can prepare and deliver your food and show your past orders.
• Photos — only photos you choose to upload for our loyalty "streak" feature. We never access your photo library without your action.
• Device & push token — a notification token so we can send you order updates and offers, plus basic technical data needed to run the app.

How we use your information

We use your information only to operate the service: to create and secure your account, process and deliver your orders, run our loyalty/rewards program, send order updates and offers you opt into, provide customer support, and keep the service safe and working. We do not sell your personal information, and we do not use it to track you across other companies' apps or websites.

Service providers we share with

We share the minimum necessary data with trusted providers who help us run the service:

• Payment — our payment gateway (Paymob) processes card payments securely. We never store your full card number; saved-card tokens are held by the gateway.
• SMS — our SMS provider sends your one-time login codes.
• Notifications & maps — Google/Firebase deliver push notifications and power the address map.

These providers may process data under their own privacy policies and applicable law.

Data retention

We keep your account and order information while your account is active, and as needed to comply with legal, tax, and accounting obligations. You can delete your account at any time (see below).

Deleting your account

You can delete your account directly in the app: open the Account tab and tap Delete account. Your account is deactivated immediately and removed from use. You can restore it within a recovery window simply by signing in again with the same phone number; order records may be retained where required for legal and financial purposes. You may also request deletion by contacting us at support@rarburgers.com.

Security

We protect your data with industry-standard measures: encrypted connections (HTTPS), hashed one-time codes, and access controls. No method of transmission is 100% secure, but we work to safeguard your information.

Children

Our service is intended for users 13 and older. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. We will post the new version here and update the date above.

Contact us

Questions about your privacy? Contact us at support@rarburgers.com.